Calling for help
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How to Get Help in a Medical Emergency on the Water
In the event of a medical emergency on the water, there are various ways to seek assistance. This guide covers the steps you should take to get help, whether you are on the Norfolk Broads or out at sea.
Contacting Emergency Services
If a medical emergency occurs, the first step is to determine the best way to get help. You may receive assistance from a nearby boat, but calling emergency services is often necessary. Your mobile phone will be your primary tool for this, provided you have signal coverage.
Using Your Mobile Phone
Ensure you are in an area with a mobile signal, which is more likely near the coast. Dial 999 or 112 and ask for the Coast Guard. Even if you are on the Norfolk Broads, the Coast Guard will direct you to the appropriate help.
Providing Essential Information
When you call, provide the following details:
- Request for the Coast Guard
- Your current location (boat name and rough location if on the Broads, coordinates or What3words if at sea)
- Number of people on board
- Nature of the emergency
The Coast Guard will determine whether you need to meet the emergency services or if they will come to you.
Alternative Communication Methods
Other ways to call for help include using VHF radios. You typically need a licence to operate these, but someone on your boat might have one. There are two types of VHF radios:
- Handheld radios: Limited range, suitable for short distances.
- Fixed radios: Installed on the boat with a better range but dependent on clear lines of sight.
It is crucial to use the correct protocol when calling for help via radio. Some boating clubs also use 4G or mobile phone-based radio systems for communication.
Meeting Emergency Services
Once you have contacted emergency services and are getting the patient to shore, various responders may arrive:
- Ambulance crew
- First responders via the GoodSAM app
- Community first responders
- Police
- Air ambulance
The key is to ensure you know your location and can provide accurate information for a smooth rendezvous with the emergency services.
Conclusion
In a medical emergency on the water, knowing how to get help and providing accurate information to emergency services is critical. By understanding the available resources and ensuring you can communicate effectively, you can help ensure the safety and well-being of everyone on board.